What can we help you with?
Orders2me
Starting up
Setting Up Your Orders2me Restaurant Dashboard
Accessing Your Orders2me Account
Managing Your Ordering System
About Orders2me
Online Order Notifications
Order Receiving Methods
- Why do I see an offline message on the Orders2me backend?
- Suggested Printer for Windows IP Printout
- Automatic IP Printout
- How can I receive my orders via fax?
- How can I receive phone call confirmations of orders?
- How can I receive my order notifications via text message?
Order Receiving on Tablet Application
Ordering System
Delivery and Pickup settings
Refunding and Order History
Ordering Times
- Configuring Variable Lead Times
- Setting Different Hours for Takeout & Delivery
- How can I set up different prep times for pickup vs delivery?
- How do I set my ordering to automatically increase order times if I receive too many orders?
- How do I Increase order times during times when my restaurant is busy?
Payment Gateways & Security
- Authorize.net Gateway Setup Error
- Configure World Gift Card with Orders2me
- Stripe Payment Gateway
- USA ePay Payment Gateway
- Chargebacks
- Connecting Your Elavon VirtualMerchant Gateway to Orders2me
Orders2me Billing
Editing Your Menu
Making Changes to Menu Categories
Making Changes to Menu Items
- Enabling the option to remove default toppings on menu item
- Selling alcohol on your online ordering menu
- Configuring online menu items that Require a Minimum Quantity
- Adding calorie counts to your online ordering menu
- How do I Disable Individual Options across the menu?
- How to set up combos?
Adding/Editing Menu Item Options/Modifiers
- Menu item not adding to cart
- How do I create options?
- How do I set category-wide options?
- How to copy existing options from one item to another
- How do I exclude an item from category-wide options?
- How do I create an option that's dependent on a choice from another option?
Marketing
Orders2me Email Marketing
Managing Coupons
Feedback
Reports
Website Integration
Adding to Website
- Adding a menu footer message
- What is a Menu Slug?
- Using Google Analytics with Your Online Ordering System
- What are the differences between v1 vs v2 of ordering UI?
- Need help adding ordering link to website
- Adding the Orders2me solution to your website
POS Integration
Aldelo POS for Restaurant
- Special Instructions Limitation - Aldelo POS
- Items Not Printing to Correct Printer (Aldelo POS)
- Aldelo Error: Error while invoking AddModifierToTransaction
- Aldelo Error: Unable to Fetch Orders
- Signature Expired - Aldelo Error
- Check if Aldelo API is already licensed via your Aldelo POS
Troubleshooting Your Desktop Integration
Micros 3700
- Discount too Large - Micros 3700 Error
- Exception Items & Modifiers for Micros 3700
- Printing Problems with Micros 3700
- Creating Modifier Prefixes for Micros 3700
- Micros 3700 - Creating Menu Line item to Print Advanced Order Timestamp
- Micros 3700 Error - The level passed to the function does not match the definition information