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If you need additional support & need to have a technician connect to your PC & troubleshoot - please follow below steps

Email support@orders2.me or call 1-800-881-1622 x2 

Once ticket is opened, you'll want to load the following webpage https://fixme.it/ on the PC we are installed on 

Hit Start Support Session 

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This will download the FixMeit Client.exe file to your PC 

For Google Chrome users - this will display at the bottom left side of your browser

For Mozilla Firefox - this will display by the orange downloads arrow on your browser

Double click the .exe file & a new window will display a 6 digit code you'll provide to Support Team

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