You can submit a part of a customers order to be refunded - the steps are as follows
- Login to the Orders2me dashboard
- Navigate to the Orders tab
- Find the order in question
- Hit the Refund button
- Enter the amount you want to refund
- Click the Submit Refund button
Video walk-through
Please note; you can not refund more than the original amount charged.
If you attempt to, you will receive the following message